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Originally booked for 2 people but when another 3 friends joined us, the changes were made by Nova without a fuss. The customer service team were fabulous. Well done Nova from a very satisfied customer.Jenny Fallon, Apr-2012
Renting from Nova was a very positive experience. Especially since we picked up at Rome Airport on April 21st & have not had the best experiences there with other rental companies. We were lucky enough to get a brand-new vehicle that more than met our needs. The Ireland reservation office was most helpful and prompt. The drop-off in Florence was easy. Definitely will use Nova again & recommend to others.Emily & John, May-2011
I’ve used Nova twice for a 15 day car rental in Italy – summer 2009 and 2010. Both times Nova offered the most user friendly website plus additional features such as flexible booking amendment options and excess reduction. I also like being able to easily contact a real person if required – I’ve only done this once but the call was answered promptly and managed professionally.Mike Game, Aug-2010
Thank you for your service at Ciampino Airport. It was a pleasure dealing with you and I shall do so again.Robert , May-2010
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