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Find out more about Nova
We at Nova are committed to protecting your privacy and this privacy statement sets out the use we make of any of your information that we may obtain by the use of our site. Nova is operated by Nova Rentacar Reservations Limited (Irish Branch) of FEXCO Centre, Iveragh Road, Killorglin, Co Kerry, Ireland (referred to here as "we"/"us"/"our").
Using this site
We collect general information about each individual visitors experience of our website. We collect information such as the Internet Protocol address of persons using the site, browser types, referring pages, pages visited, time spent on the site etc. Individuals cannot be identified by this information and we use it, like cookies (see below) to improve the performance, design and layout of the site, and bringing our customers the type of content and products they want.
Subscribing to our Newsletter
Our email management provider (Newsweaver) processes the sending out of our newsletter. Our email management provider is located in Ireland. For more information on Newsweaver see www.newsweaver.com.
Access to or Rectification of Your Information
You have the right to obtain a copy of the information that we hold about you. You can also request that we rectify or erase any information that we hold about you, if that information is incorrect. You can obtain information about yourself, or request a rectification or erasure, by writing to the Privacy Officer, Nova RentaCar, FEXCO Centre, Iveragh Road, Killorglin, Co Kerry, Ireland email to firstname.lastname@example.org.
Irish Data Protection Commissioner
Further information on your data privacy rights are available on the website of the Irish Data Protection Commissioner. http://www.dataprivacy.ie/
Making a booking
When making a booking for car rental on our website we collect your name, address, email address as well as your credit or debit card number and expiry date. We use this information to process your booking after which we do not store your credit card details. When you book, your information is encrypted and passed through a secure server. We retain the other information, for 120 days after your booking, to deal with any queries you or the car rental company may have after your rental.
The information you provide, including your full credit card details where necessary, are also made available to the car hire provider. We request that car hire providers keep your details secure and private, and not to hold onto your information for a period greater than 120 days from the date of the booking, however, we cannot be held responsible for any car hire provider's misuse of personal information.
We also ask for your telephone number so our customer support representatives and the car rental provider can contact you if there is a question concerning your reservation.
We will never share individual personal information with anyone without your consent or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for the purposes of contacting you or sending you emails based on your request for information and to contracted service providers for purposes of providing services relating to our communication with you.
Security remains the primary concern of on-line consumers. The Thawte Secure Site Program allows you to learn more about web sites you visit before you submit any confidential information.
We guarantee that every transaction you make with us will be 100% safe. This means you will not be out of pocket if unauthorised charges are made to your credit or debit card as a result of bookings made through us.
Our Safe Shopping Guarantee
None of our on-line customers have reported fraudulent use of a credit or debit card as a result of a booking through our service. We are confident about the transaction security we offer on this site and back every booking with a security guarantee, as follows:-
Additional Points on Security
To give you an additional layer of security, all credit or debit card numbers are stored on a computer that is not connected to the Internet. After you type in your complete card number, it is transferred to this secure machine across a proprietary one-way interface. This computer is not accessible by network or modem and the number is not stored anywhere else
©2013 Nova Car Hire
Registered in Ireland (company number 905204)
Nova Rentacar Reservations Ltd, FEXCO Centre, Killorglin, Co. Kerry, Ireland.
VAT registration number: IE 9986917M