Airport delays: call us & we'll hold your car

Delayed flight? Worried about loosing your car hire reservation? Contact us and we'll make sure everything is sorted.

If you've arranged car hire with us and your flight has been delayed, don't worry your rental car will still be there for you to collect when you finally get to your destination - just call us and we'll look after it for you.

 

In cases like this the car rental firm you've booked with will normally hold the vehicle for you. For how long though, does vary from company to company. So just give us a call and we'll contact the car hire firm for you to make sure everything is in place.

 

So whether it's fog in London Heathrow or mile long check-in queues at JFK New York, whatever the delay, call us now and we'll guarantee that a rental car is ready and waiting for you.

Comments

We really appreciate your comments. We reserve the right to moderate posted comments and may paraphrase individual entries. Opinions expressed here are not the opinions held by Novacarhire.com unless expressly stated.

  • #1
  • Posted by: Ian
  • On: 11/01/2007 10:25:45
I'm scheduled to arrive in Lyon St Exupery late evening on an Easyjet flight. If this flight is delayed by more thsn about half an hour, the rental offices will be closed for the day (at 23:00 hours)by the time we can get there. What would you propose in these circumstances?  I don't fancy spending my first night on holiday on a bench at the airport!!!
  • #2
  • Posted by: Admin
  • On: 11/01/2007 12:20:30
Hi Ian, as long as the car rental company at Lyon St Exupery Airport have got your flight no., then they'll stay open so that you can collect your hire car. Just make sure that your flight no. is included within your booking confirmation document. It is through the supply of your flight no. that the car rental company can check the flight schedule at Lyon St Exupery Airport and know that you're going to be delayed. If you haven't included your flight no. when you booked with us, please contact us right away and we'll send this on to the car rental firm in Lyon St Exupery Airport. Enjoy your trip!

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